Returns & Refunds

Eligibility
We accept returns for:

  • Faulty, damaged, or incorrect items

  • Items covered under Australian Consumer Law

To be eligible:

  • Items must be unused, in original packaging, and in the same condition received.

  • Contact us within 7 days of delivery.

Refunds

  • Once your return is received and inspected, we’ll notify you about approval.

  • Approved refunds are issued to your original payment method.

  • Please allow a few business days for the refund to appear.

Exchanges

  • Exchanges (e.g., different size or colour) are available.

  • Contact us first to confirm availability and process.

Non-Returnable Items

  • Change of mind (unless required by law)

  • Gift cards

  • Clearance or sale items

Return Shipping

  • Customers are responsible for postage unless the item is faulty or incorrect.

  • We recommend a tracked shipping method for safety.

Contact Us
For all returns or refund inquiries, include your order number and contact us at:
📧 sales@aussiedartsupplies.com.au


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